EEO Policies

​If you think you have been subjected to discrimination under a WIOA Title I - financially assisted program or activity, you must file a complaint within 180 days from the date of the alleged violation with either the:

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• Recipient's LWIA EO Officer 

• State WIOA EO Officer, or

• Civil Rights Center (CRC)

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To file a complaint, download the Discrimination Complaint Form (in English or Spanish) in the Related Resources section at the bottom of the page. Once complete, either present the form to the staff at a local Missouri Job Center, one of its affiliates or mail it directly to the local or state EO Officer using the contact information below.

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• If you file a complaint at the State or local workforce area, you must wait either until the recipient issues a written Notice of Final Action or until 90 days have passed (whichever is sooner) before filing with the CRC at the above address.

• If the State or local workforce area does not send a written Notice of Final Action within 90 days of the day on which the complaint was filed, you do not have to wait for the recipient to issue that Notice before filing a complaint with CRC. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your original complaint with the recipient).

• If you receive a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date you received the Notice of Final Action.