For Equal Opportunity Questions or to File a Complaint Contact:
Dot Coleman
Manager – Equal Opportunity/Compliance Specialist
Full Employment Council
15301 E 23rd Street
Independence, Missouri 64055
Cell: (816) 729-7992
Email: dcoleman@feckc.org
Customer Service Hotline Number:
(816) 471-2330
Babel Notice -
"In accordance with 29 CFR 38.9 (g)(3), Limited English Proficiency (LEP) individuals will receive language assistance in all communications of vital information" Read More
Equal Opportunity and the Law
It is against the law for a recipient of Federal financial assistance to discriminate on the following bases:
The Federal financial recipient providing services must not discriminate against customers in any of the following areas:
Recipients of federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.
What to Do If You Believe You Have Experienced Discrimination
If you think you have been subjected to discrimination under a WIOA Title I - financially assisted program or activity, you must file a complaint within 180 days from the date of the alleged violation with either the:
To file a complaint, download the Discrimination Complaint Form (in English or Spanish) in the Related Resources section at the bottom of the page. Once complete, either present the form to the staff at a local Missouri Job Center, one of its affiliates or mail it directly to the local or state EO Officer using the contact information below.

EO Contact Information
DHEWD State WIOA Equal Opportunity Officer
Danielle Smith
Missouri Department of Higher Education and Workforce Development
Office of Workforce Development
P.O. Box 1087
Jefferson City, MO 65102-1087
danielle.smith@dhedwd.mo.gov
The Director, Civil Rights Center (CRC)
U.S. Department of Labor
200 Constitution Ave., NW
Room N-4123
Washington, DC 20210
Voice: (202) 693-6502
TTY: (202) 693-6515
Fax: (202) 693-6505
crcexternalcomplaints@dol.gov
Disability Services and Assistive Technology
Reasonable accommodations and modifications, including assistive technology, are made available upon request in Missouri Job Centers. DHEWD Disability Services Coordinator
Missouri Department of Higher Ed and Workforce Development
P.O. Box 1087
Jefferson City, MO 65102-1087
Equal Opportunity Investigator
Isaac Hagan
Department of Higher Ed and Workforce Development
P.O. Box 1087
Jefferson City, MO 65102-1087
isaac.hagan@dhewd.mo.gov
Missouri Non-discrimination and Equal Opportunity Quarterly Meetings:
February 19, 2020
Webinar
April 2020
MAWD Bi-Annual Meeting
June 10, 2020
Webinar